in

Visix Digital Signage Software User Forum

Sharing ideas to get the most from your digital signage software

Visix Tech Support

Top Solutions from Visix Support Center - August 2011

Our Visix Support Center has a vast database of searchable solutions for common questions and issues. Here are the top solutions this month, as rated by customer searches:

 
Supported File Types for AxisTV
SOLUTION ID 2157

AxisTV supports a wide variety of media formats you can use to energize your visual communications:

Graphics
AxisTV supports JPG, TIF, GIF, PNG, WMF and Microsoft Windows bitmap (BMP) files.

Video and Audio
AxisTV supports AVI, MPEG-1, MPEG-2, and Microsoft Windows Media Video (WMV) formats.
Video Clips can be uploaded if they have any of the following formats*:

  • Flash (SWF) Requires Flash version 8 or higher installed on channel players
  • Windows Media (ASF)
  • Windows Media (AVI)
  • Windows Media (MPEG)
  • Windows Media (MPG)
  • Windows Media (WMV)
  • QuickTime (MOV, MP4, M4V) Requires AxisTV v.7.0.22 and higher

Audio files can be uploaded if they have any of the following formats*:

  • MP3 (MP3)
  • Wave File (WAV)

*It is important to note, however, that sometimes the most current version of some of these formats may not be supported, depending on the version of AxisTV you have.

Media Streaming
AxisTV supports several media streaming formats: WMV (Windows Media), MPEG-1, M4V, H.264 and MPEG-2 streams originated by VBrick encoders or servers.  Note that one copy of the VBrick StreamPlayer Plus software is required for each Channel Player using MPEG-2 media streaming.


________________________________________


Users may only view snapshots of assigned players
SOLUTION ID 14401

Users are only able to view player snapshots of players that have been assigned to them.
NOTE: Users with 'Administer Users' privilege may assign players to users from the Configure | Security | Users screen.

________________________________________


Mini Channel Player Wake-on-LAN (WOL) Configuration
SOLUTION ID 15302

This is the procedures for a Wake-on-LAN process.
Process to setup the Wake-on-LAN:

Configure BIOS:

  1. Turn on the DE45 and get into BIOS. 
  2. Under "Advanced", select "APM Configuration"
  3. Enable "Ring wake up support"
  4. Exit and save changes.


Configure Window 7 & Window XP:
NIC Card:

  1. Go to "Device Manager" and under "Network adapters" double click on the NIC card.
  2. Click on the "Power Management" tab
  3. Check All Options.  "Allow the computer to turn off this device to save power" & "Allow this device to bring the computer out of standby"

On the remote access machine,

  1. Information needed from the DE45:
  • Mac Address
  • Above information can obtain through Control Panel -> Network connections -> LAN Area Connection -> "Support" Tab. 

Install Wake on LAN or Magic Packet software on the client's computer to proceed with the process.  There are lots of options from the Internet. Only Mac address is needed to wake up the DE45.
 
________________________________________

 

 For more solutions, search our Service Center knowledgebase here.

 

Comments

No Comments

© Copyright 2009-2012 Visix, Inc. All rights reserved.

Check out these featured Digital Signage Solutions : Digital Signage for Colleges and Universities and MeetingMinder™ Interactive Conference Room Signs

all powered by Visix Digital Signage Software

Powered by Community Server (Commercial Edition), by Telligent Systems